Microsoft Corporation Datacenter Inventory & Asset Lead in Amsterdam, Netherlands

Business Function Overview:

Microsoft’s Cloud Infrastructure & Operations (MCIO) is the engine that powers cloud services. Senior Datacenter Technicians will perform key roles delivering core infrastructure & foundational technologies for Microsoft's online businesses.

Empower Billions!

Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses including Bing, MSN, Office 365, Xbox Live, Skype, OneDrive and the Microsoft Azure platform.

With environmental sustainability and Datacenter optimization at the forefront of our Datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class Cloud provider.

Be at the forefront of the action in MCIO as part of our Global Datacenter Operations Group.

Responsibilities

As the successful Datacenter Inventory & Asset Technician Lead, your performance objectives include:

  • Empowering a culture of safety, security, and compliance in all aspect of datacenter activities

  • Building strong working relationships with customers

  • Ensuring alignment of operations and programs to Microsoft’s big picture and goals

  • Leading a team of datacenter, I&A technicians responsible for material movement, shipping & receiving, inventory management, stocking, and cycle count

  • Encouraging team to share lessons learned, best practices, and innovations on process/procedures and tools to improve efficiencies and productivity

  • Responsible for people management including performance reviews, career coaching, and career growth discussions

  • Performing shift-based tactical management tasks such as prioritizing ticketing queues, working to resolve escalations, and clearing blocking issues to enable continued delivery of I&A activities

  • Manage resource scheduling to ensure meeting SLAs and project deliveries

  • Provide hands-on support to I&A team as needed during high volume work activity

  • Learn, live, and coach the One Microsoft culture and values. Lead through change by bringing clarity, generating energy, and delivering success

Qualifications

Basic Qualifications:

  • Highschool diploma or equivalent

  • At least three years of experience with warehouse/supply chain/logistics experience including the use of hand trucks and other powered and non-powered lifting devices

  • Ability to support frequent standing, walking, lifting, and working at heights

Preferred Qualifications :

  • Technical College degree or certification in ASICS/Inventory Control, Computer Science, Math, Telecommunications, or equivalent work experience

  • Prior experience leading and motivating a diverse, technical workforce

  • Basic working knowledge of physical IT infrastructure (e.g. Servers, SANs, Networking, etc.)

  • Perform and execute organization’s safety programs and policies, and compliance knowledge assessments

  • Valid license to drive standard street-legal automatic transmission vehicles within your DC’s local jurisdiction

  • Flexibility to work non-business hours that may include weekends and/or holidays

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.