eBay Head of UX & Design (f/m/d) in Dreilinden, Germany

eBay Classifieds ( eCG) is one of the fastest growing businesses within eBay that drives connected commerce by creating local marketplaces across the globe powered by simplicity and enriched personal interaction.

We have built the world’s most successful classifieds company through strong local brands that help people find whatever they’re looking for in their communities.

Every connection made or item found makes a difference by creating a world where people share more and waste less.

People who want to connect and trade visit our sites because they’re fun, easy to use and built on trust. eBay Classifieds Group combines the entrepreneurial energy of a start-up with the resources and trusted leadership of a major corporation.

Mobile.de founded in 1996, and integrated into the eBay family in 2004, mobile.de currently has close to 17 million unique visitors per month and more than 1.5 million vehicles, making it the most popular vehicle market in Germany.

More than 42k car dealers list their inventory on mobile.de and sell over 50% of their cars through the site. Mobile.de features the largest single range of cars, commercial vehicles and motorcycles in Germany.

Sellers advertising their vehicles on mobile.de can reach customers all over Germany and internationally. The wide selection of new and used vehicles and the coverage achieved by mobile.de ensure a balance between supply and demand and lead to a high rate of successful sales.

Mobile.de is designed for both private customers and professional vehicle dealers. Mobile.de also helps its users find financing and insurance deals and it offers highly efficient online advertising options.

In addition to cars classifieds, mobile.de operates MOTOR-TALK, Europe’s biggest cars community.

We are hiring a Design and UX Leader (f/m) to lead our User Experience team.

In this role you will be responsible for the full UX & design process across your teams and all our business units.

You will lead your team of internal and external UX Designers, UX Researchers and UX Writers to iteratively improve our product and service experiences.

As part of the eBay Classifieds Group you will represent and drive mobile.de’s UX & Design efforts and activities internationally.

Your Tasks and Responsibilities:

  • You act as an internal and international UX ambassador to drive our understanding of what UX is and how it impacts our users.

  • You have the broader picture in mind and influence our strategy from a UX perspective.

  • You drive the UX & design process from early discovery of a product to its end of life.

  • You understand the brand and establish a clear relationship between product and marketing.

  • You actively lead your team of (internal and external) UX Designers, UX Researchers and UX Writers, ensuring alignment, collaboration and functional excellence across the team.

  • You serve as a mentor and coach to your team, assist in their development and training, provide constructive feedback, and direct them to develop solutions that push the boundaries of creativity while fulfilling strategic requirements.

  • Actively participate in user experience recruitment efforts, assisting with the identification and nurturing of top talent.

  • You are responsible for the UX budget and lead and steer UX support from external agencies.

Your Profile:

  • Bachelor/Master degree or equivalent education

  • You have 5+ years of experience in leading a multi-disciplinary UX team in an agile environment.

  • You either have excellent visual and interaction design skills or UX research skills.

  • You have a proven track record of growing and fostering the culture of existing teams.

  • You have a customer-centric mindset and couple it with a strong understanding of our business goals.

  • You focus on outcomes rather than output and love a data-driven approach.

  • You love autonomous and independent work. You are comfortable working with ambiguity.

  • You have highly effective presentation, communication, and influencing skills to bring the voice of the customer to life.

  • You have excellent communication skills in English and German.

What do we offer?

  • Dynamic, international teams with very skilled personalities, a passion for e-commerce, professionalism and a good sense of humor.

  • The chance to work closely with other teams in eBay across Europe, North American and APAC.

  • High team autonomy and agile environment.

  • Work with advanced techniques and state of the art tools.

  • A secure place for professional and personal growth.

  • We offer continuous development through active trainings and workshops & conferences.

  • Competitive salary and great benefits e.g. conference & education budget (language courses, soft skill training and mentoring), company pension scheme, employee stock plans, mobile phone for business and personal use, regular offsites & team events.

  • Beside working in our Dreilinden-office you can work 1day from home and/or in our Motor-Talk office located in Berlin-Friedrichshain (depending on tasks / projects)

  • Homeoffice possibilities.

  • Family friendly company.

  • A great campus with fitness center (Yoga, Pilates, Cycling), table soccer, bike rental, coffee-bar, free fruits & vegetables, canteen and shuttle-service

Interested?

We are looking forward to your online application at https://careers.ebayinc.com/join-our-team/start-your-search/find-jobs-by-location/detail/germany.

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eBay Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com . We will make every effort to respond to your request for disability assistance as soon as possible.

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