Philips BPE Service in Eindhoven, Netherlands

Your responsibilities

FIT GAP

  • Drive the FIT GAPs sessions with the markets to identify deviations from the global template

  • Together with the Domain Process Owners approve and or reject the identified GAPs Design and model of processes

  • Drive the clarification of the User Requirements with the local markets.

  • Map the requirements to the available functionality and work instructions.

  • If applicable work together with the Business Analysts to transform the requirements into a IT solution

  • Collaborate in business transformations to provide support in diagnosis of processes within the revenue area, suggest proven practice solutions and ensure implementation of the suggested processes

  • Design or contribute to design of the level 4-7 processes for the Service Processes

  • Ensure processes, IT and EIM solutions are working according to the requirements by providing test scenario’s

  • Ensure processes are well documented in the Philips Excellence Architecture Repository and Philips Excellence Quality System Deployment

  • Lead or support process/capabilities implementation projects and ensure processes/capabilities are implemented as designed

  • Collaborate with Academy/University to drive the right learning curriculum and creation of training materials

  • Work with various stakeholders impacted by the deployment; both local teams, Infosys, the teams in the various hubs

  • Provide trainings to the end users

  • Facilitate learning (competency development) and support end user documentation

  • Being a change agent by clarifying the linking impact of the new solutions and ways of working including the IT, data, people, process solutions.

  • Support the Users during the Hypercare and drive continuous learning / improvements.As part of your onboarding you will be trained in the global template

Your challenge

The Blueheart project aims to harmonize and standardize the Philips Order2Fufillment to Cash processes. Within the next 18-24 Months we will touch each market and each country within Philips. As part BlueHeart we will implement harmonize and standardized process, supported by best in class IT solutions. You will be part of the BH service team and ensure that the deployed processes are in line with program Finance Blueprint.

Your responsibilities

FIT GAP

  • Drive the FIT GAPs sessions with the markets to identify deviations from the global template

  • Together with the Domain Process Owners approve and or reject the identified GAPs Design and model of processes

  • Drive the clarification of the User Requirements with the local markets.

  • Map the requirements to the available functionality and work instructions.

  • If applicable work together with the Business Analysts to transform the requirements into a IT solution

  • Collaborate in business transformations to provide support in diagnosis of processes within the revenue area, suggest proven practice solutions and ensure implementation of the suggested processes

  • Design or contribute to design of the level 4-7 processes for the Service Processes

  • Ensure processes, IT and EIM solutions are working according to the requirements by providing test scenario’s

  • Ensure processes are well documented in the Philips Excellence Architecture Repository and Philips Excellence Quality System

Deployment

  • Lead or support process/capabilities implementation projects and ensure processes/capabilities are implemented as designed

  • Collaborate with Academy/University to drive the right learning curriculum and creation of training materials

  • Work with various stakeholders impacted by the deployment; both local teams, Infosys, the teams in the various hubs

  • Provide trainings to the end users

  • Facilitate learning (competency development) and support end user documentation

  • Being a change agent by clarifying the linking impact of the new solutions and ways of working including the IT, data, people, process solutions.

  • Support the Users during the Hypercare and drive continuous learning / improvements.As part of your onboarding you will be trained in the global template

Requirements

  • 7-10 years of experience with Finance Operations

  • Strong proven knowledge on Financial and/or Management accounting.

  • Previous deployment experience highly sought after

  • SAP knowledge

  • Able to build and maintain relationships

  • Positive attitude

  • Willing to Travel