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Marriott Human Resource Manager, BMSC in Hong Kong S.A.R., Hong Kong

Job Number 19080638

Job Category Human Resources

Location Asia/Pacif/Australia Region, Suite 1108 11th Floor Cityplaza One, Hong Kong S.A.R., Hong Kong, Hong Kong S.A.R. VIEW ON MAP

Brand Corporate

Schedule Full-time

Relocation? No

Position Type Management

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Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?


The Human Resources Manager, BMSC reports to the Senior Manager, Human Resources, BMSC for providing business support to the Brand, Marketing, Sales and Consumer Services (BMSC) in Asia Pacific. This position functions as the HR Generalist for BMSC team; carries out the daily activities to support the associates including talent acquisition, internal communications, etc. He/ She will work in close partnership with the AP HR team, BMSC HR team, BMSC Finance team, BMSC Planning and Services resources, and BMSC Leadership team to support road map objectives and develop operating plans and related processes to implement sustained human resource policies and programs that drive alignment with broader business objectives.


Education andExperience

  • Bachelor’sdegree (Business, Human Resources Management or another related field) highlydesired.

  • Minimum of 4 years of HR generalist experience, with experience inTalent Acquisition.

  • Experience providing solutions to or consultingwith a multi-generational audience.

  • Experience in planning and coordinating small tomid-sized projects.

  • Regional experience exposure is a plus

  • Candidate with less experience will be consideredas Assistant Manager level


  • Interpersonalskills to resolve sensitive issues with associates.

  • Excellentwritten and verbal communication skills; strong presentation development anddelivery skills.

  • Proficiencywith Microsoft Office products, including Word, Excel and PowerPoint.

  • Skill in prioritizing work tasks in accordance withgoals and to make effective use of time in an environment with multipledeadlines and goals.

  • Ability to develop and maintain effectiverelationships with a broad group of stakeholders.

  • Collaborates, addresses conflict and resolvesissues in a timely and effective manner.

  • Demonstrates a high degree of integrity in dealingwith sensitive information.

  • Analyzes and assesses situations to find effective solutions; creativeproblem solver; engages in fixing the problem; makes decisions using data. Flexible and adaptable to change


  • Recruitment and Selection

  • Overseesthe advertisement of open positions within BMSC in Hong Kong Continent officeto attract a diverse candidate pool.Ensures employment ads comply with local laws and regulations

  • Ensures the openposition listing is in visible location for both internal and externalcandidates and is updated in accordance with Human Resource Standard OperatingProcedures.

  • Ensuresinterviews are conducted according to recommended guidelines, consistentscreening criteria is used, and only job-related questions are asked.

  • Oversees theselection/non-selection and offer processes to ensure proper procedures arefollowed e.g., valid reasons for selection/non-selection are stated onscreening cards and applicants receive status notifications.

  • Ensuresbackground checks are completed.

  • Buildsexternal talent pipeline for BMSC

  • BMSC HR Operations

  • Assiststhe Senior Manager, Human Resources, BMSC to serve as a liaison between theContinent and BMSC leaders to ensure that the Sales & Marketing HR solutionsmeet Continent needs and can be effectively implemented and sustained.

  • Playsa proactive role in developing and establishing tools & resources for thesales & marketing discipline, including standardized processes, tools andtemplates.

  • Developsbest practices and tools for project execution and management.

  • Provideconsulting advice to BMSC business leader in terms of human resourcesdeployment plan, budget headcount planning, etc.

  • Supportother Human Resources Administration projects, e.g. Engagement Surveyregistration, annual compensation cycle, etc.

  • Supportany business initiatives as assigned by the Senior Manager, Human Resources,BMSC.



  • Adaptability- Maintains performance level under pressure or when experiencing changes orchallenges in the workplace.

  • Communication- Conveys information and ideas to others in a convincing and engaging mannerthrough a variety of methods.

  • ProblemSolving and Decision Making - Identifies and understands issues, problems, andopportunities; obtains and compares information from different sources to drawconclusions, develops and evaluates alternatives and solutions, solvesproblems, and chooses a course of action.

  • ProfessionalDemeanor - Exhibits behavioral styles that convey confidence and commandrespect from others; makes a good first impression and represents the companyin alignment with its values.


  • Buildingand Contributing to Teams - Participates as a member of a team to move towardthe completion of common goals while fostering cohesion and collaboration amongteam members.

  • Drivingfor Results - Sets high standards of performance for self and/or others; assumesresponsibility for work objectives; initiates, focuses, and monitors theefforts of self and/or others toward the accomplishment goals; proactivelytakes action and goes beyond what is required.

  • Planningand Organizing - Gathers information and resources required to set a plan ofaction for self and/or others; prioritizes and arranges work requirements toaccomplish goals and ensure work is completed.


  • CoworkerRelationships - Interacts with others in a way that builds openness, trust, andconfidence in the pursuit of organizational goals and lastingrelationships.

  • CustomerRelationships - Develops and sustains relationships based on an understandingof customer/stakeholder needs and actions consistent with the company’s servicestandards.

  • GlobalMindset - Supports employees and business partners with diverse styles,abilities, motivations, and/or cultural perspectives; utilizes differences todrive innovation, engagement and enhance business results; and ensuresemployees are given the opportunity to contribute to their full potential.

GeneratingTalent and Organizational Capability

  • TalentManagement - Provides support and feedback to help individuals develop andstrengthen skills and abilities needed to accomplish work objectives.

Learningand Applying Professional Expertise

  • AppliedLearning - Seeks and makes the most of learning opportunities to improveperformance of self and/or others.

  • BusinessAcumen - Understands and utilizes business information to manage everydayoperations and generate innovative solutions to approach business andadministrative challenges.

  • TechnicalAcumen - Understands and utilizes professional skills and knowledge in aspecific functional area to conduct and manage everyday business operations andgenerate innovative solutions to approach function-specific work challenges.

  • Employee Relations-Prevents andresolves problems which arise out of or affect work situations, includingknowledge of relevant laws, company policies and practices, and ethicalobligations to investigate, evaluate, and recommend an appropriate resolutionto an employee or labor relations complaint.

  • Talent Acquisition-Designs,develops and executes tools and processes associated with employee recruitment,hiring, and onboarding.

  • Training and Development-Performstraining needs assessment analysis, designs, develops, and/or delivers trainingto employees, and measures or analyzes training impact using trainingprinciples and methods.

  • BasicCompetencies - Fundamental competencies required for accomplishing basic workactivities.

  • Basic Computer Skills - Usesbasic computer hardware and software (e.g., personal computers, word processingsoftware, Internet browsers, etc.).

  • Mathematical Reasoning - Adds,subtracts, multiplies, or divides quickly, correctly, and in a way that allowsone to solve work-related issues.

  • Oral Comprehension - Listens toand understands information and ideas presented through spoken words andsentences.

  • Reading Comprehension – Understandswritten sentences and paragraphs in work related documents.

  • Writing - Communicateseffectively in writing as appropriate for the needs of the audience.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.