IBM Technical Architect in Hyderabad, India
As a Technical Architect - Storage you are responsible for Storage Management services, support and product support for client using V7000 and V9000 and Brocade and Cisco switches.
Come join our team of IBM experts, who are leaders with vision, distinguished engineers and IT architects who have worked with thousands of clients to transform enterprise IT, migrate to cloud, apply automation and ensure business continuity. We help client run their IT better, accelerate innovation and deliver unmatched performance with the power automation.
If you thrive in a dynamic, reciprocal workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here.
table, there's no limit to what you can accomplish here.
Your Role and Responsibilities
Maintain and Manage various storage solutions. Provide L2 & L3 Level technical support, guidance and direction for products supported. Analyse and resolve escalated problems.
Ensure integrity of supported environment.
Actively and pre-emptively determine possible faults and causes by the execution of pre-determined health and operational checks.
Manage and resolve problems identified by sys admins or monitoring software. Work with change and problem management tools.
Hardware /software fault detection and vendor liaison. Liaise with customer accounts as required, Analyse and resolve escalated problems within target.
Investigate, identify and document proposals that will improve application recoverability.
Document and implement changes to technical standards as required.
Change and problem management targets are exceeded. Ensure that customer satisfactory levels are exceeded
Required Professional and Technical Expertise
Minimum 6-10 yrs of experience in Storage administration
Strong skills and experience on IBM V7000, V9000, Brocade Directors, Cisco SAN and Switches.
Experienced in Troubleshooting performance related issues on IBM Storage, SRDF implementation, troubleshoot and maintain corporate storage and data replication structures
Experience in to manage NAS and CIFS, Architecture and Design knowledge on Storage and SAN, remote replication for NAS
Must have worked on Performance tuning of storage/Vlan configuration, Volumes/Luns creation, storage space management
Strong in-depth knowledge of analysis for storage backend problems, Storage controller firmware up gradation, Disk controller firmware up gradation
Analyzes current enterprise architectures and makes recommendations for capacity planning, performance tuning and design issues.
Work is on Central shift requiring participation in on-call rotation.
Preferred Professional and Technical Expertise
Certifications: relevant storage certification.
Ability to ensure that all the data pertaining to the company and its clients is safeguarded against unauthorized or illegal use by implementing various methodologies against those who violate the security rules and regulations
Proficient to maintain the availability, integrity, and confidentiality of the information and to maintain its authenticity, control and utility of the relevant data
Experience in supporting all the necessary procedures related to security approval, accreditation, certification, etc.
In-depth knowledge to implement a realistic approach during the certification schedule and process
Hands-on experience to ensure compliance with vulnerability and mitigation procedures and to establish and install security fixes at regular intervals
Languages: English, Hindi.
About Business Unit
At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's a unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS is the place for you!
Your Life @ IBM
What matters to you when you’re looking for your next career challenge?
Maybe you want to get involved in work that really changes the world. What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion. Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.
Impact. Inclusion. Infinite Experiences. Do your best work ever.
IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.