Honeywell Customer Business Director in Jakarta, Indonesia
Customer Business Director
Join a team recognized for leadership, innovation and diversity
The Customer Business Director (CBD) position is responsible for managing and supporting a $80M airlines business in Indonesia & Malaysia regions. The CBD will be responsible for leading the commercial and service/support activities for assigned customers: Malaysian Airlines, Air Asia Group, SRT Malaysia, Garuda Group, Lion Air Group, Sriwijaya and other smaller airlines & channel partners.
The CBD will be the primary contact for identifying and leading growth activity with assigned customers, including managing the customer pipeline and coordinating the necessary pursuit support from
the AT&R Sales team. The CBD will also be responsible for ensuring that overall customer support for all products and service offerings meets Honeywell and customer standards, engaging with the ISC and other elements of the Aerospace Customer and Product Support Team as needed to resolve issues. The
CBD is also responsible for meeting other financial metrics with assigned customers, including working capital
20 driving revenue
20 Account relation
20 Customer support
20 Value for business
20 Longterm sales
Engineering or business degree preferred. MBA desirable.Solid skill set in all aspects of Program or
Project Management Program Management Professional (PMP) certification desirable.
Demonstrated competency in Six Sigma tools, software, and design processes. Six Sigma Greenbelt trained/certified. Minimum Years of Experience: 5+ years of relevant program or customer management experience in avionics, electrical or mechanical systems, with a demonstrated track record of delivering successful results for a customer program
Customer Knowledge: Knowledge of the customers, key players in the organization, strategic direction, etc. Product Knowledge: Breadth and depth of product knowledge, for both Avionics and Mechanical Commercial Transport products, with the ability to understand, identify and clearly articulate specific value
propositions relative to the competition. Ability to construct multiple product proposals, indicating potential system and services integration concepts and benefits. Program Management: Ability to manage multiple projects on time, report out on action status, and provide clear verbal, and written customer status. Communication skills: Excellent verbal and written communication skills. Knows when and how to communicate to optimize potential for success with customers and internal to Honeywell. Must be a good listener. Team Building: Exceptional interpersonal skills to build teams with internal and external customers with differing views. Ability and desire to seek win-win solutions. Negotiations: Can negotiate skilfully in tough situations with both internal and external groups, can win concessions without
damaging relationships, gains trust quickly of other parties in the negotiations, able to close sales deals
Exempt Celebrating 100 Years In Aviation
- Some Travel Required
- Extensive Travel Required
- Continued Professional Development
- Job ID: HRD31472
- Category: Business Development
- Location: 24FL&23FL, Menara Prima, Jl Lingkar Mega Kuningan,, Blok 6.2, Jakarta, JR 12950 IDN
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
For more information on applicable equal employment regulations, refer to the EEO is the Law poster .
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