Salute My Job

Job Information

SAP Services Architecture Expert (Cloud Archtect) Job in Jakarta, Indonesia

Requisition ID: 216105

Work Area: Customer Service and Support

Expected Travel: 0 - 30%

Career Status: Professional

Employment Type: Regular Full Time


SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

Key Areas of Responsibility and Tasks

The Architect (Business / Industry)

  1. Acts as a senior advisor to the customer with a broad Application-, LoB- or Industry-focus, covering the entire company of a customer end-to-end.

  2. Understands the as-is situation and goals of a customer for a broad area holistically (e.g. industry, LoB), is able to translate it into an appropriate business-driven IT-roadmap and design (processes, applications, systems) based on SAP’s offerings, with a clear focus on customer success.

  3. Operationalizes the customers’ business strategies, identifies relevant components, approaches, input required, etc. in order to derive the best possible solution for the customer combining public and private cloud as well as OnPremise scenarios. Is challenging existing solutions/ approaches/ concepts, in order to generate a state-of-the-art and future-ready outcome.

  4. Takes a step back if required and re-defines the concept to come to the best solution (agility in solution design)

  5. Clarifies existing expectations from various stakeholders with the customer; creates a path to solution which integrates diverse points of views and which serves as a starting point for future business. Collaborates with customer / SAP team for the best possible implementation.

  6. Drives knowledge management and innovation activities based on this experience with customers. Documents successful approaches, tools etc. and makes them available to colleagues at SAP.

  7. Collaborates and co-innovates with the respective development teams

Specifically, the Industry Architect…

  1. Designs the interaction of business (processes) and IT in the enterprise for maximum outcome, covering industry, corporate functions / LoB, as well as the impact for organizations and processes.

  2. Defines the strategic, conceptual and organizational boundaries for the design of the SAP-centric IT landscape.

  3. Develops and executes Innovation Roadmaps for customers, designs business processes with the customer and feeds them into the IT implementation.

  4. Stays abreast with newest developments driving the Digital Transformation as well as the top business trends; uses this knowledge in order to drive the SAP innovation story with customer engagements.

Specifically, the Architect focusing on Cloud and large Transformation Projects

  1. Owns customer success for SAP cloud in helping her/his assigned customers to achieve business value faster through technology

  2. Serves as a trusted advisor and ensures towards our customers a ONE SAP messaging through close collaboration and partnership with P&I and GCO

  3. Supports our customers in integrating SAP’s Cloud solutions into their overall Enterprise Architecture

  4. Influences SAP’s customers to maximize their investment into SAP solutions and effectively increasing cloud adoption

  5. Contributes to and has a vision for project- & program set-ups, ensures SAP technologies are leveraged and key artifacts & associated Governance is in place to keep programs on track and to avoid SAP product related escalations

  6. Troubleshoots key customer issues and demonstrates ability to drive to successful resolution

  7. Acts based on experience in project delivery and domain knowledge in SAP’s solution, platform, and integration concepts

  8. Advises and mentors diverse teams, which include customer, partner and SAP resources

Competencies & Skills

  1. Design Thinking / Digital Strategy / Digital Transformation / IT Strategy

  2. Business & IT alignment / Business Architecture / Transformation Roadmap

  3. As Is and To-Be Enterprise Architecture / Cloud Architecture / EA Strategy & Modeling / Enterprise Architecture and Roadmap

  4. SAP Activate / Agile Methodology

  5. Digital Business Knowhow / Functional Integration / Solution Architecture / Transition to S/4 HANA and Cloud

  6. Internal Enterprise Architecture

  7. RSLAF BPO Architect / RSLAF OCC Process Expert

  8. ICC (Innovation Control Center) / E2E Value Management

Experience & Educational Requirements

  1. University degree resp. adequate experience

  2. Minimum Job Experience: 10-12 Years

  3. Thereof in a relevant position at SAP: 5-8 Years

  4. Fluency in English

  5. Other languages are an asset



Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now .


To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: or , APJ: , EMEA: ).

Successful candidates might be required to undergo a background verification with an external vendor.

Additional Locations :