ForeScout Technologies, Inc. Professional Services Engineer in London, United Kingdom

Professional Services Engineer

Professional Services
London, United Kingdom


The Professional Services Engineer position at ForeScout offers the opportunity to design solutions and deploy ForeScout product in real-world customer environments. The Professional Services Engineer will deploy, optimize and troubleshoot ForeScout products at customer sites as well as provide on the job training to customers.

Position Responsibilities

  • Provide on-site and off-site ForeScout professional services to customers including, product deployment, configuration, health checks, optimization, training and troubleshooting.

  • Assist Sales with implementation capacity and network designs

  • Coordinate pre-installation calls and provide written post deployment summaries

  • Contribute to the development of best practices and training material

  • Collaborate with customer support, product management, R&D, marketing and sales regarding deployment techniques, feature requests, product issues and sentiment

Desired experience and expertise

  • 3+ years of technical professional services experience

  • Experience installing, managing and supporting production network and computer security systems comprised of multiple network hardware and software

  • Strong understanding of Routing, Switching, 802.1Q VLAN, VPN, LAN, WAN, RADIUS and Network Security

  • High level knowledge of Linux/UNIX operating systems

  • Knowledge of security standards, procedures and technologies

  • Network administrator experience and network security experience is a plus

  • Demonstrated excellent oral and written communications, including presentation skills for audiences of varying levels of technical understanding

  • Ability to travel domestically and internationally

  • Experience in federal environments a plus

Knowledge & Skills Required (optional)

  • A self motivated individual with a ‘can do’ attitude

  • Ability to work independently in a mixture of workplace environments including Fortune 1000 companies, military bases and government agencies.


  • Bachelors Degree in Computer Science, Engineering or equivalent

  • Security certification such as CISSP, SSCP or GIAC is a plus


  • Willingness to travel 80%

  • Ability to travel domestically and internationally

  • Based in the proximity of a major airport