Salute My Job

Job Information

Samsung Electronics America Logistics Innovation Coordinator in Milano, Italy

Position Summary

Job Purpose

This position is a key role in Supply Chain Logistics Innovation of Samsung. Being in charge of Logistics BPO (Business Process Outsourcing) management, she/he will governance logistics operation process and detect the daily issues, manage VOC of internal & external customers, regularly report Logistics Performance KPI and Logistics cost analysis to Corporate Operation Director, and Top management. She/he needs to work closely with internal customers (Sales divisions & Operation divisions) and collaborate with external vendors and with customers to support seamless logistics operation and to enhance logistics innovation.

Role and Responsibilities

Key Responsibilities:

  • Support Corporate Innovation manager for Logistics BPO management

  • Prepare the agenda and coordinate Bi-Monthly Supply Chain Logistics committee

  • Logistics Process review and improvement, after implementation and controlling the performances

  • Performing Weekly/Monthly reports of Logistics Operation KPI

  • Finding daily operation issues / pre-alert to relevant teams / resolving issues for end month operation & sales maximization

  • Scenario simulation based logistics cost analysis / execute cost saving actions

  • End to end logistics operation management with logistics service provider(Production – Export – Transportation – Import – In stock – Departure – POD In shop)

  • Coordinating key logistics initiative & improvement projects locally driven by European HQ

  • Support Logistics Vender selection (RFQ) & Evaluate 3PL KPI management

  • Monitor and control reverse logistics (Technical / Commercial Return, Concealed damage, Scrap)

  • Regular visit in Samsung & Customers Warehouse

Skills and Qualifications


Educational Background: Master / Bachelor in SCM, Industrial Engineering, or Logistics Operation

Professional Background: 1 - 3 years’ experience in Logistics Operation, Cost Control & Financial Analysis, Project Management experience preferred

Computer Knowledge: Excellent Office package especially Excel

Language Knowledge: Good written & spoken English & Italian

Travel required: less than 20%

Others: Excellent analytical skill and biz. acumen, good communication skill with customers or with other teams, good coordination skills between sales and operation

  • Please visit Samsung membership at to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here at .

Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, and network systems, and the entire semiconductor industry with our memory, system LSI, foundry, and LED solutions. Samsung is also leading in the development of the Internet of Things through, among others, our Smart Home and Digital Health initiatives.

Since being established in 1969 , Samsung Electronics has grown into one of the world’s leading technology companies, and become recognized as one of the top global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth. To discover more, please visit our official newsroom at ( ).