FoxTel Product Manager - VOICE in North Ryde, Australia
Product Manager - VOICE
Location: North Ryde
At Foxtel, we’re bringing television to Australians like never before. Our mission is to provide Australia’s best value streamed and live sport, movies, drama, news and entertainment experience.
We work as a team, we’re agile and we’re accountable. We put the customer first and we’re passionate about what we do. We have fun and we’re different, better, special.
The Product Innovation and Ux team is responsible for innovating and designing Foxtel’s new and existing products including iQ3/4, Foxtel Now, Foxtel Go and Platform Products (VOD, Voice, Recommendation Engine & Metadata). The team encompasses Product Managers, Business Analysts and User Experience Designers.
The Product Manager – VOICE will focus on voice command and control through the Foxtel remote control unit and other devices. With your experience of voice products and understanding of business & consumer expectations you will help define product improvements and contribute to stakeholder prioritization of Voice initiatives across all Foxtel Products & Devices. The role will involve continued iteration of the business & customer experience.
Ownership of the vision that effortlessly helps customers move from desire to watching, in as few words as possible
Collaborative leadership of the Scrum Team
Day to Day ‘Product Owner’ responsibilities within an established Scrum team
Backlog & Delivery Scope / Prioritisation
Generation of User Stories and definition of Business & Customer benefits
Strong, collaborative relationships with all Stakeholders.
Working with the Head of Platform Products and key internal stakeholders to develop, communicate and deliver the VOICE product roadmap.
Product Design & Development
Working with business stakeholders and technology teams to produce detailed requirements with prioritised features and corresponding justification
In co-operation with technical experts, manage the translation of product and business requirements into actual technology solutions
Co-ordinate input from multiple internal and external sources to build a cost and timeframe submission for new product initiatives
Proactive, ownership of the VOICE Product Backlog
Manage the product development lifecycle from idea inception to launch - delivering experiences that are simple, easy to use, and in-line with company goals
Regular refinement of the Backlog so items nearing development/next sprint are clearly expressed and detailed
Liaise with internal and external stakeholders to ensure that all parties are given the opportunity to contribute to the product requirements and are kept abreast of delivery progress
Understand the benefits of each item on the backlog and how they will generate value for the stakeholders.
Escalate issues in timely and effective manner
Manage complex relationships both internally to Foxtel and externally with new and existing technology providers
Go-to-market Product Launch
- Working with business groups to ensure a highly effective product launch
Working closely with the Product and Strategy teams to continue to develop the Product Roadmap
Be a passionate advocate of the VOICE Platform Product
Continuously and methodically identify, justify and implement improvements to existing functionality
Use your domain expertise to express the product vision and business model in a concise and motivating way
3+ years relevant experience in product lifecycle management in technology/media industries
Strong track record of Team Leadership to define and launch business user & consumer facing products
Business Analysis, strong documentation and skilled ability to break down requirements into user stories
Well-developed stakeholder management skills
Experience defining and reviewing detailed requirements documentation
Experience delivering technology products
Familiarity with project management skills including waterfall and Agile/Scrum methodologies
Self-directed and data driven with the ability to look for insights and evidence in data with minimal supervision
Experience and confidence with data visualization and presentation to a wide stakeholder group
A strong understanding of common software development and delivery concepts
Clear communicator – good presentation, listening and writing skills
Ability to convey concepts to technical and non-technical audiences in a clear and unambiguous manner
Ability to effectively interface with most levels of organisation
Quick to spot opportunities and issues
Able to multi-task and work across several projects concurrently
Passionate about media/technology
Lateral and critical thinker; problem solver
Comfortable working in multiple teams across different functional areas
What’s in it for you?
We have a benefits program with something for everyone. But we’re in the entertainment business and we connect Australians to all the stories they love, so what would a Foxtel benefits program be without a free Foxtel subscription and discounted broadband!
Above all, we love entertainment and, if you do too, you’ll love working with us. So if you’re excited about this opportunity, please click ‘Apply now’.