FoxTel Product Manager - VOICE in North Ryde, Australia

Product Manager - VOICE

Location: North Ryde

At Foxtel, we’re bringing television to Australians like never before. Our mission is to provide Australia’s best value streamed and live sport, movies, drama, news and entertainment experience.

We work as a team, we’re agile and we’re accountable. We put the customer first and we’re passionate about what we do. We have fun and we’re different, better, special.

The Product Innovation and Ux team is responsible for innovating and designing Foxtel’s new and existing products including iQ3/4, Foxtel Now, Foxtel Go and Platform Products (VOD, Voice, Recommendation Engine & Metadata). The team encompasses Product Managers, Business Analysts and User Experience Designers.

The Product Manager – VOICE will focus on voice command and control through the Foxtel remote control unit and other devices. With your experience of voice products and understanding of business & consumer expectations you will help define product improvements and contribute to stakeholder prioritization of Voice initiatives across all Foxtel Products & Devices. The role will involve continued iteration of the business & customer experience.

Your Purpose

  • Ownership of the vision that effortlessly helps customers move from desire to watching, in as few words as possible

  • Collaborative leadership of the Scrum Team

  • Day to Day ‘Product Owner’ responsibilities within an established Scrum team

  • Backlog & Delivery Scope / Prioritisation

  • Generation of User Stories and definition of Business & Customer benefits

  • Strong, collaborative relationships with all Stakeholders.

  • Working with the Head of Platform Products and key internal stakeholders to develop, communicate and deliver the VOICE product roadmap.

Product Design & Development

  • Working with business stakeholders and technology teams to produce detailed requirements with prioritised features and corresponding justification

  • In co-operation with technical experts, manage the translation of product and business requirements into actual technology solutions

  • Co-ordinate input from multiple internal and external sources to build a cost and timeframe submission for new product initiatives

  • Proactive, ownership of the VOICE Product Backlog

  • Manage the product development lifecycle from idea inception to launch - delivering experiences that are simple, easy to use, and in-line with company goals

  • Regular refinement of the Backlog so items nearing development/next sprint are clearly expressed and detailed

Stakeholder Management

  • Liaise with internal and external stakeholders to ensure that all parties are given the opportunity to contribute to the product requirements and are kept abreast of delivery progress

  • Understand the benefits of each item on the backlog and how they will generate value for the stakeholders.

  • Escalate issues in timely and effective manner

  • Manage complex relationships both internally to Foxtel and externally with new and existing technology providers

Go-to-market Product Launch

  • Working with business groups to ensure a highly effective product launch

Product Roadmap

  • Working closely with the Product and Strategy teams to continue to develop the Product Roadmap

  • Be a passionate advocate of the VOICE Platform Product

  • Continuously and methodically identify, justify and implement improvements to existing functionality

  • Use your domain expertise to express the product vision and business model in a concise and motivating way

Your capability

  • 3+ years relevant experience in product lifecycle management in technology/media industries

  • Strong track record of Team Leadership to define and launch business user & consumer facing products

  • Business Analysis, strong documentation and skilled ability to break down requirements into user stories

  • Well-developed stakeholder management skills

  • Experience defining and reviewing detailed requirements documentation

  • Experience delivering technology products

  • Familiarity with project management skills including waterfall and Agile/Scrum methodologies

  • Self-directed and data driven with the ability to look for insights and evidence in data with minimal supervision

  • Experience and confidence with data visualization and presentation to a wide stakeholder group

  • A strong understanding of common software development and delivery concepts

Personal Qualities

  • Clear communicator – good presentation, listening and writing skills

  • Ability to convey concepts to technical and non-technical audiences in a clear and unambiguous manner

  • Ability to effectively interface with most levels of organisation

  • Quick to spot opportunities and issues

  • Able to multi-task and work across several projects concurrently

  • Passionate about media/technology

  • Lateral and critical thinker; problem solver

  • Comfortable working in multiple teams across different functional areas

What’s in it for you?

We have a benefits program with something for everyone. But we’re in the entertainment business and we connect Australians to all the stories they love, so what would a Foxtel benefits program be without a free Foxtel subscription and discounted broadband!

Above all, we love entertainment and, if you do too, you’ll love working with us. So if you’re excited about this opportunity, please click ‘Apply now’.