Robert Half Technology Helpdesk Support Analyst in North York, Ontario

The Helpdesk Support Analyst will work with a team as a shared technical resource for both internal and external users. As the Helpdesk Support Analyst, you will report to a supervisor who will provide you with technical leadership and guidance. This team is responsible to assist with user issues concerning hardware, software and systems. In addition, the analysts will be running diagnostics and help navigate the team towards resolution. There are both Level 1 and Level 2 positions available due to an increase in users. This is a great opportunity to join an established company with a robust Information Technology Department and gain exposure to an expanding technical environment.

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888.674.2094 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2018 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

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Req ID: 05050-9501308561

Functional Role: Help Desk/Tech Support I

Country: Canada

State: ON

City: North York

Postal Code: M2N 6L7

Compensation: DOE

Requirements: The Helpdesk Support Analyst will need the following qualities and qualifications: - Strong Communication skills (written and verbal communication) - Ability to communicate with non-technical users - Strong troubleshooting logic and quick responsiveness - Ability to inquire in a strategic manner - Good experience resolving issues with LAN and WAN - Must have proficiency with PC/laptop hardware installation and support - Must have hands-on experience with Microsoft Windows and Microsoft Office installation and support - Experience in user account creation and maintenance in Active Directory and Exchange If you're interested in this opportunity, please send your resume to: noah.suh@rht.com About Robert Half Technology Technology doesn't change the world. People do. As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person. Leader among IT staffing agencies The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call. We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched. It's a simple but powerful truth. Innovation starts with people, and people start with us. © 2016 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans. For more information, please visit roberthalf.com/technology."