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Job Information

Citi Custody Operations Income Processing Asset Servicing Senior Manager in Pune, India

  • Primary Location: India,Maharashtra,Pune

  • Education: Bachelor's Degree

  • Job Function: Operations

  • Schedule: Full-time

  • Shift: Night Job

  • Employee Status: Regular

  • Travel Time: No

  • Job ID: 19032026


Goals of the position:

Management of the section, which key responsibilities are:

  • Corporate events creations

  • Processing dividend payments

  • Processing coupon payments

  • Investigation and resolution of payment exceptions to ensure adequate processing

  • Investigation and resolution of differences between Custody and Fund Accounting

  • Cooperation with other citi team as well as external parties to ensure best possible quality of service

Key responsibilities:

  • Managing the area to ensure seamless and errorless process

  • Team and people development

  • Ensuring good and close relations with interdependent teams and the clients

  • Ensure high quality of service rendered to the clients

  • Ensure adequate training and onboarding to employees

  • Proactive search and implementation of new solutions aimed at better quality and efficiency of services rendered

  • Proactive controlling and implementation of processes and control points aimed at reducing operational risk

  • Supporting of employees in solving day-to-day problems

  • Ensuring positive and professional work atmosphere

  • Realization of all obligatory trainings before the deadlines provided

  • Execution of other business tasks assigned from the manager

  • Participation to business projects, new clients onboarding, new processes implementations

  • Supporting department manager in his tasks

Development value of the position:

  • Ability to create teams and processes within Citi

  • Ability to work with corporate clients to offer them best in class service

  • Ability to learn capital market environment

  • Ability to cooperate with other capital market players

  • Ability to master the process of income distribution for institutional clients

  • Access to a broad range of training offered from Citi

  • Work in a dynamic environment of capital market and financial product professionals


Knowledge and experience:

  • Experience in managing processes and teams

  • Good understanding of various aspects of managing projects and managing change

  • Sound background about capital markets

  • Good understanding of capital market products


  • Good communication skills

  • Leadership skills

  • Good command of MS Office environment (particularly Excel)

  • Analytical skills


  • Master Degree in Economics or other related area

  • Fluency in English

  • Command of other foreign languages would be an advantage


  • Ability to work in a team

  • Effective time management- ability to prioritize and cope with stress

  • Scrutiny in everyday tasks, ability to deliver under time pressure

  • Pro-activeness and ability to self-manage assigned tasks

  • Focus on process improvement

  • Ability to work with clients

  • Team management skills, ability to adjust to changing environment

Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.