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Microsoft Corporation Account Executive in Shanghai, China

The Account Executive at Microsoft leads our most valued customers into the digital age. Embracing a challenger mindset, the successful Account Executive drives, orchestrates and closes opportunities with customers and partners that produce transformative business outcomes.

The Field Account Executive (AE) in Corporate positions Microsoft to better serve larger midsize customers by enabling their Digital Transformation Journeys. Field AE drives revenue and customer satisfaction working in tandem with Microsoft Partners targeting a set number of accounts in the territory. The Field Account Executive develops and maintains strong customer relationships anchored on connections with C-level executives (CxO), Business and Technical Decision Makers in customers’ organizations. The Field AE develops quality territory plans laying out revenue and customer satisfaction growth strategies. Success is measured by customer adoption of our cloud offerings (Azure, Office 365, Dynamics365), increasing customer satisfaction, deployment and consumption. The Field AE orchestrates a virtual sales team and Microsoft Partners to meet customer needs.

This role is unique in its ability to effectively leverage technology and extensive members of the virtual sales team to build strong relationships with the accounts in its portfolio. It is also unique in its ability to work directly with and through Microsoft Partners to meet customer needs.


The Field Account Executive core accountabilities include:

  • SMC Corporate Billed Revenue

  • SMC Corporate New Cloud Customer Acquisition & Cloud Growth revenue

  • SMCRenewal revenue

  • SMC Customer Satisfaction Index

Successful Field SMC Account Executives produce:

  • Strong, deep and broad key customer and partner relationships

  • Effective and actionable territory plan

  • Healthy, predictable pipeline that meets or exceeds quota expectation

  • Customers educated and engaged in the digital transformation process

  • Competitive wins and displacements through effective co-selling team engagement


  • Demonstrated ability to consistently exceed quota by driving deals within a Partner ecosystem.

  • Expertise in solution selling techniques and selling cloud-based solutions.

  • Strong knowledge of the 3 Microsoft Cloud Solutions and their value proposition and differentiation.

  • Experience in building strong, collaborative customer relationships with both line-of-business and technical roles.

  • Ability to navigate a customer through sales negotiations and technical presentations in person and remotely.

  • Solid knowledge of the business, customers, partners, Microsoft strategy and how they work together.

  • Able to qualify sales opportunities and integrate partners in the overall sales process.

  • Demonstrated business communication skills in the local language.

  • Passion for technology as an enabler for a company’s growth.

  • Bachelor degree: Required (Computer Science, similar information technology-related discipline or Business Administration);

  • High energy and self-starter, ability to deal with ambiguity and demonstrated track record