Microsoft Corporation BPM Manager in Singapore, Singapore

OVERVIEW:

Microsoft Services help our customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a team of exceptional people who deliver best-in-class services with partners while earning customer confidence and trust. We are dedicated to improving the overall customer experience, serving as the customer advocates within Microsoft and driving customer-centric product improvement.

JOB DESCRIPTION:

Are you a continuous learner with a fervent desire to help guide us with a growth mindset? A great teammate focused on digital transformation? If so, our team is seeking a Senior Business Program Manager (BPM) who has embraced the future. Knowing that you have and desire to accept greater challenge, accomplish tasks through and with others and overcome our customer’s greatest challenges, we desire your deep understanding and creative ability.

Responsibilities

As a Senior BPM, you will:

Orchestrate and support delivery and sales rhythms and forecasts

Drive and support change management

Demonstrate and be recognized as a key provider of cross-business insights

Contribute to an accurate integrated forecast

Ensure quota integrity by providing timely and accurate submission of quota, account assignments and manual revenue adjustments for both sales and delivery roles

Monitor data integrity across engagements and support contracts

Support our cultural change

Drive operational change plans with a focus on effective adoption building on landing and enablement materials

The successful BPM’s focus areas will include: Strong leadership, Operational Control (operating and budgeted expense), and Resource Allocation (headcount and staffing plans). You will need to have a high level of selling and customer/partner service skills and have the ability to think strategically.

Qualifications

You should have 10+ years of industry or related technology consulting experience. An understanding of Microsoft technologies is helpful. You have a background that supports your leadership in a technical and services organization. You may be required to travel some. You should be able to start within 2 weeks of offer acceptance.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.