United Technologies Corporation Customer Account Manager in Singapore, Singapore

Job ID: 01291634

City: Singapore

State: Singapore

Country: Singapore

Category: Aftermarket & Sales

Job Type: Full Time

Description:

Date Posted:

2019-02-01-08:00

Country:

Singapore

Location:

51 Calshot Road, Singapore

Responsibilities

  • Be the direct focal point and direct link with customers on all customer issues (Be the Voice of Customer in ESA)

  • Provide strong leadership in customer related issues

  • Be a liaison between ESA and customer to ensure that all requirements are met during shop visits

  • Manage/assist in account receivables, contract management, invoicing, logistics, technical, forecasting or any other related matters

  • Visit customers to support business and technical reviews, resolving over dues and disputes, relationship management.

  • Provide an accurate, timely status report and ensure excellent communication with customers on all matters

  • Ensure that all customer queries are investigated thoroughly and responded in a timely manner

  • Play a strong role in ensuring consistent positive Market Feedback Analysis (MFA) from customers

  • Participate in ongoing process improvement initiatives and projects to improve turnaround time for customers and maintaining strong customer satisfaction

  • Actively support and participate in EH&S projects and initiatives

  • Carry out any other job duties as assigned

Requirements

  • Degree in Aerospace/Aeronautical, Mechanical/Mechatronics or other-related Engineering disciplines from a recognized university with minimum 3 years of aviation experience

  • Strong technical, process and continuous improvement experience

  • Strong adaptability skills in managing surges in customer demands

  • Excellent spoken and written English (additional languages are a plus)

  • Good interpersonal and presentation skills

  • Proficient in the use of a variety of computer databases and Microsoft Office applications (SAP experience is a plus)

  • Strong team player to support department goals

  • Able to work in a fast-paced and dynamic environment

United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

United Technologies Corporation is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.

Qualification:

United Technologies Corporation is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.

Thank you for your interest in a career at United Technologies! We will soon upgrade to an improved job application system to simplify the apply experience. You will still be able to apply to any of our current job openings through December 18, 2018. On January 2, 2019, our new and improved job application system will launch; please check back on that date to see all of our job openings.