McCain Foods Administrative Analyst in Somerville, New Brunswick

Administrative Analyst

Company Day & Ross Freight

Job Description The Day & Ross Transportation Group is currently seeking a full time Administrative Analyst (Rater) for our Freight division in Somerville, NB.

Day & Ross Freight is committed to an exceptional customer experience. We achieve this by being: authentic, committed, caring, trusted, and enthusiastic.

Maintaining a positive customer relationship and ensuring the accuracy of pro-bills, work efficiently and with accuracy to process pro-bills within established guidelines. Working to ensure presentation of accurate invoices and customer retention.

To be successful in this role, you will exceptionally complete the following (not an exhaustive list of responsibilities):

  • Process pro-bills within established guidelines and accuracy.

  • Process requests for additional billings to customers.

  • Investigate and resolve billing/rating issues by interacting internally with Pricing and Billing Department

  • Escalate unresolved issues to management

  • Provide coaching and mentoring to co-workers and training for new employees

  • Other related duties as may be required

To be qualified for this role, please ensure your resume clearly displays some or all of the following:

  • Minimum of two years’ experience in customer service and/or billing/accounting, preferably in the transportation industry

  • Post-secondary education in office, business administration, or customer service an asset

  • Advanced communication skills, verbal and written

  • Excellent computer skills, including accurate and efficient data entry and knowledge of Microsoft office; experience with AS400 an asset

  • Exceptional customer service skills

  • Numbers oriented

  • Time management and prioritization skills with the ability to work in a fast paced, deadline driven environment

  • Team player with the ability to contribute to results independently

  • Results focused

  • English required; French an asset

The working environment can include long periods of sitting at a desk and data imputing.

Please apply directly on our website at www.dayandrosscareers.com or send your resume to yourcareer@dayandrossinc.ca and note the job title and location in the subject line.

Please note that the successful candidate will be subject to reference and criminal background checks prior to employment.

We thank you for your application, but only those candidates selected for an interview will be contacted.

With a focus on quality customer service that extends to our valued employees, Day & Ross has been continuously recognized as an honored recipient of Canada’s Best Managed Companies since 2005. We offer our full-time employees a generous Benefits package and a company matched Pension plan.

As a federally regulated employer, The Day & Ross Transportation Group fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply.

Function Transportation Administration

Country Canada

State/Province/Region New Brunswick

City/Town Somerville