Wyndham Destinations Front Office Supervisor - Sydney in Sydney, Australia
Wyndham Sydney Suites is seeking a Front Office Supervisor who thrives on providing exceptional customer service to join our fantastic team
About the role
You will be responsible ensuring the efficient day to day operation of the reception desk including greeting and registering of owners and guests, providing information to local area attractions, administration, as well as managing any guest issues that may arise. You will also be responsible for building, developing, training and leading a team proactively to promote high levels of customer service and actively contributing to the company vision of making holiday dreams come true.
What we're looking for
To be considered for this great opportunity it is essential that you have the following skills and attributes:
Proven experience in a front office department at a supervisory leveleither as a Team Leader, Shift Supervisor or Duty Manager
Knowledge of hotel property management systems, Opera preferred
Excellentcommunication skills, written, verbal and active listening
Detail focused with an organised approach and ability tomultitask
Positive attitude, vibrant and passionate about deliveringexceptional customer service and exceeding expectations
Exceptional time management skills and the ability to workunder pressure
Strong negotiation and problem solving skills
Proficiency in using a computer and Microsoft Office applications
Immaculate presentation and grooming standards
Ability to work a flexible roster, including weekends andschool and public holiday periods
The capability to work in a fast-paced environment both aspart of a team and autonomously
Who are we?
Wyndham Destinations Asia Pacific is one of the market leaders in Vacation Ownership development, offering a network of national and international resorts. We are a fast-paced, progressive and dynamic company enjoying constant growth.
What do we offer
Great company benefits including discounted resort stays across Australia, New Zealand and Fiji, contribution towards private health insurance, training opportunities and a fantastic working environment on offer!