Wyndham Destinations Front Office Supervisor - Sydney in Sydney, Australia

Wyndham Sydney Suites is seeking a Front Office Supervisor who thrives on providing exceptional customer service to join our fantastic team

About the role

You will be responsible ensuring the efficient day to day operation of the reception desk including greeting and registering of owners and guests, providing information to local area attractions, administration, as well as managing any guest issues that may arise. You will also be responsible for building, developing, training and leading a team proactively to promote high levels of customer service and actively contributing to the company vision of making holiday dreams come true.

What we're looking for

To be considered for this great opportunity it is essential that you have the following skills and attributes:

  • Proven experience in a front office department at a supervisory leveleither as a Team Leader, Shift Supervisor or Duty Manager

  • Knowledge of hotel property management systems, Opera preferred

  • Excellentcommunication skills, written, verbal and active listening

  • Detail focused with an organised approach and ability tomultitask

  • Positive attitude, vibrant and passionate about deliveringexceptional customer service and exceeding expectations

  • Exceptional time management skills and the ability to workunder pressure

  • Strong negotiation and problem solving skills

  • Proficiency in using a computer and Microsoft Office applications

  • Immaculate presentation and grooming standards

  • Ability to work a flexible roster, including weekends andschool and public holiday periods

  • The capability to work in a fast-paced environment both aspart of a team and autonomously

Who are we?

Wyndham Destinations Asia Pacific is one of the market leaders in Vacation Ownership development, offering a network of national and international resorts. We are a fast-paced, progressive and dynamic company enjoying constant growth.

What do we offer

Great company benefits including discounted resort stays across Australia, New Zealand and Fiji, contribution towards private health insurance, training opportunities and a fantastic working environment on offer!