Turn Sr Account Manager in Sydney, Australia
Amobee is a technology company that transforms the way brands and agencies make marketing decisions. The Amobee Marketing Platform enables marketers to plan and activate cross channel, programmatic media campaigns using real-time market research, proprietary audience data, advanced analytics, and more than 150 integrated partners, including Facebook, Instagram, Pinterest, Snapchat and Twitter. Amobee is a wholly owned subsidiary of Singtel, one of the largest communications technology companies in the world which reaches over 640 million mobile subscribers. The company operates across North America, Europe, Middle East, Asia and Australia. For more information, visit amobee.com or follow @amobee
The Amobee Senior Account Manager owns the client-facing relationship and ensures superior client service through premium campaign management, relationship development and account growth. In addition to leading in-person client meetings, the Senior Account Manager collaborates cross-functionally and partners closely with the Client Partner on strategy. The Senior Account Manager maximizes client retention and generates upsell revenue by delivering best-in-class reporting, insights, and results. This role is a 12-month fix term contract.
• Proactive and positive attitude, always willing to partner with team members and colleagues along with providing white glove service to clients • Serve as the main point of contact on all client-related items • Own campaign performance, upsell opportunities and troubleshoots any delivery issues • Provide proactive day-to-day communication, optimization recommendations, and mid/post campaign reports • Oversee quality of campaign set-up and ongoing performance against client objectives, ensuring client satisfaction is fully met • Find opportunities to upsell current campaigns and communicate them effectively to clients • Define and manage client engagement strategy, partnering closely with Client Partner • Identify new opportunities or processes to work more efficiently both internally/externally • Educate clients on products and service strategy
• 3+ years’ experience in digital media, and 2+ years in client services/ account management • Programmatic Experience • Demonstrated ability to effectively manage and develop client accounts • Established relationships with media agencies and clients • Excellent critical thinking and presentation skills • Knowledge of the digital ecosystem/landscape and understanding of industry trends • Self-motivated to dig in to learn about products, technology, customers, and competitors. • Process-oriented with strict attention to detail • Ability to prioritize and focus on multiple tasks in high- pressure situations
In addition to our great environment, we offer a competitive base salary, employee development programs and other comprehensive benefits. Please send a cover letter along with your resume when applying to the position of interest located at Amobee.com. We are an Equal Opportunity Employer. No phone calls and no recruiting agencies, please.