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DHX Media Desktop Support in Vancouver, British Columbia

Are you passionate about supporting digital experiences with cutting edge technologies and would like to be part of a fun and highly collaborative team? Do you want to make awesome cartoons with incredibly talented teams in a state-of-the-art studio? Then, look no further, this is the job for you! Our work environment is creative and fast-paced with lots of opportunities to dive in and contribute new ideas, while respecting the fact that you have a life outside of work.

DHX Media – Vancouver is looking for an experienced Desktop Support team member to join our IT department!

The role:

As a member of our Desktop Support team, you will be working with our awesome IT department to provide day-to-day end-user support for our Production and Corporate employees. You will be responsible for setup, maintenance and troubleshooting of workstations, laptops and printers. As this is a production environment you must be capable of quickly changing focus while keeping track of everything on the go.

You will get to work on…

  • Installing, maintaining, and upgrading PC workstations, peripherals and application software

  • Providing End-User support for Corporate and Production employees

  • Maintaining accurate record of hardware inventory

  • Other duties as assigned by the IT Manager

You will be a great fit on our team if…

  • You make a conscious effort to keep up-to-date on new and emerging technologies

  • Manager

  • You have the ability to excel in a fast paced environment, adapting to multiple demands and shifting priorities

  • You are a team player with strong communication and interpersonal skills

  • You love to learn, try new things and think outside the box

Specific skills we’d love to see…

  • Knowledge of PC hardware, as well as various Windows and Mac operating systems and applications

  • Strong knowledge of Windows Desktop Operating systems as well as the Office Suite

  • Familiarity with Microsoft Active Directory and Server 2012/2016 platforms

  • An understanding of LAN technologies and the ability to provide assistance in the administration of local area network operations

  • Knowledge of Adobe Creative Cloud and Autodesk Maya Software is a definite asset

Who are we?

DHX Media Ltd. (TSX: DHX.A, DHX.B; NASDAQ: DHXM) is a leading children’s content and brands company, recognized globally for such high-profile properties as Peanuts, Teletubbies, Strawberry Shortcake, Caillou, Inspector Gadget, and the acclaimed Degrassi franchise. One of the world’s foremost producers of children’s shows, DHX Media owns the world’s largest independent library of children’s content, at 13,000 half-hours. It licenses its content to broadcasters and streaming services worldwide and generates royalties through its global consumer products program. Through its subsidiary, WildBrain, DHX Media operates one of the largest networks of children’s channels on YouTube. Headquartered in Canada, DHX Media has 20 offices worldwide.

THANK YOU to all those who express interest in being a part of the DHX Studios team. Unfortunately, due to the volume of applications we receive, we may be unable to reply to all applicants. If we feel that you may be a good match for one of our current openings you will be contacted. DHX will accommodate people with disabilities throughout the recruitment and selection process. Applicants are encouraged to make their needs known in advance if accommodation is required.

ID: 2019-2302

External Company Name: DHX Careers

External Company URL:

Street: 380 West 5th Ave.