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SaaSquatch SaaSquatch Solutions Architect in Victoria, British Columbia

We?re looking for someone with the technical chops to rival a technical marketer. In this role, you?ll be focused on helping technical teams from some of the biggest and most exciting global brands implement the Referral SaaSquatch platform in their environment. There are strong career advancement opportunities in both customer and product focused roles made available to people who excel in this position.

?It?s an amazing feeling to know that you?re making a difference for some of the biggest brands in the world while working with a team that truly cares.? ? Hayward, Solutions Architect

What you will be doing:

  • Designing integration solutions for web, mobile and telecom brands.

  • Assisting live and new customers with technical questions.

  • Preparing for and running tech calls with our clients.

  • Writing detailed technical documentation on the different referral program touch points.

We are looking for someone who is:

  • A university graduate that has experience in customer facing technical roles.

  • Friendly, outgoing and comfortable talking on the phone with strangers.

  • A quick learner with strong research, execution and organizational skills.

  • A team player looking to join a fun, energetic and quickly growing tech startup.

You would be perfect if you have:

  • Experience teaching or hospitality

  • Experience implementing Software-as-a-Service technical marketing platforms.

  • Experience with SalesForce, marketing automation and/or email marketing automation tools.

  • Basic understanding of HTML & Javascript and can write a few lines of code.

  • Experience with technical side projects like building your own computer, website or browser plugin.

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