Cisco Services Delivery Manager, Financial Services in Singapore
Services Delivery Manager, Financial Services
Additional Location(s) India
Area of Interest Customer Experience
Job Type Professional
Technology Interest *None
Job Id 1255300
Why You'll Love Cisco
We change the World, you will become passionate about your employer and the brand you represent. Everything is converging on the Internet, making networked connections more meaningful than ever before in our lives. Our employees' groundbreaking ideas impact everything. Here, that means we take creative ideas from the drawing board to dynamic solutions that have real world impact. You'll be part a team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired.
What You'll Do
You will be focused around services delivery management and this position requires relationships with a diverse group of internal and external personnel ensuring smooth transactions are completed accurately and on time.
You will balance business policy, client needs, industry trends and cross functional input to develop and execute a strategy for improving service offerings and building lasting relationships with JP Morgan Chase.
Who You'll Work With
We are looking to add experienced practitioners to our client-centric and agile team partnering with a variety of organizations to lead requirements and drive desired outcomes.
Who You Are
You have a consistent and successful track record of planning and executing services delivery with large enterprises, preferably in the Finance industry with JP Morgan Chase. You are passionate about IT and services delivery and continually develop your expertise in this dynamic area.
MS/BS degree from a reputable university.
+5 years of experience supporting a customer-facing role.
Experience within the Financial sector or with large enterprise customers preferred.
Strong problem-solving skills and willingness to get the job done, while being skilled at working effectively with cross-functional teams.
At Cisco, each person brings their different talents to work as a team and make a difference.
Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.
We connect everything - people, process, data and things – and we use those connections to change our world for the better.
We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more.
We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.