Cowan Insurance Group Receptionist and Scanning Technician in Woodstock, Ontario

Job Summary: The successful candidate will provide exemplary customer service for branch customers, including greeting walk in client?s/prospects promptly, answer incoming phone calls, redirecting calls, preparing, receiving and distributing incoming mail, maintaining supplies and front office manuals, approving bills for payment, retrieving policy documents from portals. Also, scanning, indexing and auditing of all policy documents. Supporting colleagues and management as requirement.


  • Exceptional customer service skills

  • Proficiency with Microsoft Office Products

  • Previous office experience required

  • Previous reception experience required

  • Highly developed customer service skills

  • Ability to manage multiple demands under pressure

We invite interested candidates submit their resume in confidence to While we appreciate the interest of all applicants, we will contact only those selected for interviews. If you are an applicant with disabilities and require accommodations, please let us know at the time of our contact so that we may arrange for their provision.

We are an Equal Opportunity Employer. Employee candidates will be selected strictly on the basis of an individual's technical qualifications, knowledge and experience, as they relate to the requirements of a particular position. Selections will be made without regard to: race, ancestry, place of origin, colour, ethnic origin, citizenship, creed (religion), sex, sexual orientation, handicaps (physical or mental), age, marital status, family status, or the receipt of public assistance or record of offences.